Services
A full suite of clinic services, delivered by one experienced team.
Every service is purpose-built for specialist healthcare and introduced in a practical rollout sequence. SHC brings together operational, commercial, legal, technology, and growth capability so practices can improve without adding unnecessary internal complexity.
The model is coordinated, but it is not a single software platform. It is a managed service structure led by experienced people who understand how specialist clinics actually run.
Service Suite
The core service hubs behind the SHC model.
Service Hub
Finance Hub
Reduce administrative burden and improve operating control.
This service hub brings together the core back-office disciplines that protect margin, improve reliability, and give leaders clearer oversight across day-to-day clinic operations.
Bookkeeping & Accounts Payable
Bookkeeping, accounts payable, monthly financials, chart of accounts, and disbursements.
Payroll
End-to-end payroll processing, STP lodgement, award compliance, and same-day super obligations.
Procurement & Supplier
Group buying discounts across consumables, lenses, pharma, printing, and IT.
Finance System & Reporting
Budgeting, forecasting, ERP and PMS integration, and management reporting.
Service Hub
People, Governance & Risk Hub
Support compliant, scalable clinic operations with stronger people systems.
SHC helps clinics manage the employment, governance, and legal layers that become harder to control as practices grow and complexity increases.
HR & People Management
Award compliance, onboarding and offboarding, staff management, and payroll tax alignment.
Legal Support
Contracts, compliance reviews, service agreements, and governance support.
Staff Learning Platform
Online learning and compliance training access for all clinic staff.
Associate Recruitment
Associate recruitment framework, sourcing strategy, and onboarding pathways.
Service Hub
Growth & Referrer Hub
Build stronger patient demand and referrer performance with the right infrastructure.
The growth layer of SHC is designed for specialist healthcare, balancing direct-to-patient demand generation with GP and specialist referrer pathway development.
Marketing Management
Digital advertising, referrer targeting, specialty landing pages, and brand assets.
Patient Acquisition
Direct-to-consumer and GP-referral channel strategy, contact centre, and in-clinic conversion pathways.
Client Portal
Portal that provides oversight to referrer relationships, volumes, and engagement.
Specialty-tailored activation
Consumer-facing specialties and GP-referred specialties can activate different acquisition models.
Service Hub
Data, Technology & AI Hub
Turn fragmented systems into clearer insight and safer modernisation.
Practices gain access to better reporting, sharper system choices, and practical AI workflow enablement without having to build a large internal digital team.
Data Analytics
Power BI dashboards, KPI reporting, and financial and operational insight.
Software & Tech Advisory
Booking tools, PMS selection, software infrastructure advisory, and implementation guidance.
IT Support & Data Security
Cybersecurity, data governance, system support, and cloud infrastructure.
AI Integration & Advisory
AI workflow automation, administrative tools, and systems integration consulting.
Meet SHC
Book a discovery call
Start with a focused conversation about your clinic and your priorities.
Self-assess
Take the free clinic scorecard
Benchmark your practice across five operational dimensions in five minutes.
About SHC
Meet the team
Learn about the people behind SHC and how the model was built from real specialist clinic experience.